What do leaders/managers give to organizations?

This is performance review time, and naturally I am thinking about what I have done over the past year as a leader/manager to warrant any reward. It is always hard to figure this out, because all the work is done by an Individual Contributor, and so it is hard to be objective when evaluating the performance of a lead/manager.

Here are some values I believe a lead/manager provides to the organization and should be used for performance measurements:

  1. Judgment – Take difficult decisions even with incomplete information
  2. Mentoring and Coaching – develop better Individual Contributors, new leaders and managers
  3. Vision –Provide roadmap (new or interpretation of existing one) to employees, both for personal growth as well as for organizational growth (employees need both), do long term thinking
  4. Change Agent – Change is very hard, leaders/managers need to be the change agent by figuring out when a change is needed, as well as ways of successfully implementing change while continuing to show results
  5. Role model – Leaders are what employees want to be, and hence their behavior is closely watched and often emulated by others. As such they need to reflect right organization culture and values at all times. Continue reading