I have been working in China for last 18 months or so, with one of the largest software MNC here. During this period, I have (very briefly, 3 months) been an individual contributor and rest of time I have been a people manager. Having been a people manager in India and US in the past, I now have the perspective on managing people in 3 biggest economies of the world! Given this, let me share some comparisons and contrasts across these three countries.
- Effective people management requires customization to individual needs – Some individuals require you to be very direct and brutal in communication and feedback, others need you to be softer in your message and be more sensitive to their emotional needs. This variation occurs in all teams in all countries and I couldn’t find any pattern of cultural or geographical preferences; an effective manager needs to be adaptable and have a set of styles to suit individuals reporting to him/her.
- Career growth and development is #1 concern for everyone – Most of the concerns and problems I have faced over last 8-9 years across these 3 countries can be traced to concerns and insecurities around where the career is going and whether they control their own career. Sometimes it has required effort to figure the root cause out, and some other times it has been masked by the skills requirements and weaknesses of individuals, but a focus on career topics have helped a large number of 1-1 I have had over this time. Continue reading