Two real stories, one long and one short, and an observation on how you can learn product management from city administration. Story 1: Caring about unmet need I live in Greater Noida, which very clearly has been designed by people who thought a lot about city planning and had lots of creativity. Roads are very … Continue reading Learning Product Management from City Administrators
Managing Product experience requires asking 3 questions: Are you seeing enough? Are you capturing what you see? Are you making good decisions based on on captured information? My take on how to give good answers to these.
In my last post Experiencing the product, or productizing the experience?, I talked about my experience with SiteZ and how their overall experience left much to be desired even though the core product was good enough. In this post, I will try to analyze things that went wrong which shouldn't have. Here are 5 things that … Continue reading Product Manager, or Product Experience Manager?